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Payment policy

Please review my payment policy regarding payment options, due dates, booking deposits, cancellations, and more.

1. Consultation & Assessment Fees

Free 15-Minute Phone Consultation: All new clients receive a complimentary 15-minute phone consultation to discuss your needs and determine which services are right for you.
 
$100 In-Home Consultation (Applied to Package Total): Certain packages require a $100 in-home consultation before we can schedule the work. This applies to:

  • Design packages (Layout Options, Guided Design, Full-Service Design, Design + Staging)

  • Large moving packages with tiered pricing by home size

  • Complete Move and Downsizing packages

 
The consultation includes:

  • 30-60 minute visit to your space

  • Space assessment and measurements

  • Accurate pricing quote based on your actual home

  • Product planning and recommendations

 
How the $100 fee works: The $100 is applied toward your total package cost. For example, if your package is $1,400 total, you pay: $100 (consultation) + $650 (deposit on remaining $1,300) + $650 (at start of work session) = $1,400 total.

2. Payment Methods

I accept the following payment methods:

  • Cash

  • Apple Cash

  • Venmo

  • Bank transfer (ACH)

  • Check (made payable to Geometry Organizing)

 
Payment is due at the completion of each session unless otherwise arranged in advance for multi-session projects.

3. Package Pricing & Payment Terms

For packages under $450: Full payment due upfront to secure your date.
 
For packages $450-$1,499: 50% deposit required to book, remaining 50% due at start of session.
 
For large projects ($1,500+):

  • $100 consultation fee (if required - see above)

  • 50% deposit on remaining amount to book

  • Remaining 50% due at start of first work session

4. Package Expiration

Packages must be used within 6 months of purchase. Sessions can be scheduled flexibly within this timeframe based on mutual availability.

5. Cancellation & Rescheduling Policy

Cancellations with 48+ Hours Notice:
No cancellation fee. Deposits (if applicable) can be applied toward rescheduled services.
 
Cancellations Within 48 Hours of Appointment:
50% of the scheduled service fee is due as a cancellation fee.
 
No-Show/Same-Day Cancellations:
100% of the scheduled service fee is due.
 
Rescheduling:
Rescheduling with 48+ hours notice is free. Rescheduling within 48 hours may incur a $50 rescheduling fee.
 
Emergencies:
True emergencies (serious illness, family emergency, etc.) will be handled on a case-by-case basis with compassion and flexibility.

6. Overtime & Additional Hours

If we exceed the hours included in your package, additional time may be needed to complete your project. I will check in with you before continuing into overtime hours.
 
Overtime Rates:

  • Solo work (organizing, design, or moving with just me): $75/hour

  • Services with assistant (Full-Service packages for organizing, design, or moving): $110/hour (covers both me and my assistant)

  • Staging services with Kari: $110/hour (covers both me and Kari)

 
Overtime must be approved by you before we continue working.

7. Supplies & Products

Organizing Services: I bring bins, containers, and organizing supplies to use during our session. At the end, you can:

  • Keep the supplies I used (retail price)

  • Receive product recommendations via email (included)

  • Add detailed shopping list with exact measurements ($50)

  • Add shopping service where I purchase everything for you ($50/hour)


You don't need to buy organizing products before our session - we organize first, then determine what you actually need.


Design Services: Furniture and décor are not included in package pricing. I provide shopping lists with exact measurements and links to recommended products. You are responsible for purchasing.


Staging Services: I work with your existing furniture and décor to make your home photo-ready. Any recommended purchases (fresh flowers, throw pillows, small décor items) are your responsibility.

8. Additional Fees & Services

Donation Runs: $75 per trip

Most packages include one donation drop-off run to a local donation center. Additional donation runs beyond what's included can be arranged for $75 per trip. 

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Shopping Service: $50/hour

I purchase organizing products on your behalf at retail price (no markup), then bring them to a follow-up session where we implement them together.

 

Detailed Shopping List: $50

A comprehensive list with exact measurements, quantities, and direct links to every product you need. You do the shopping yourself with my detailed guidance.

 

Box/Trash Removal: $100

Coordination of box and trash removal after moving or organizing projects. 

 

Mover Coordination: $150

For moving services, I can obtain quotes from moving companies, book movers, and supervise loading day. 

 

Post-Project Follow-Up: $150 (2 hours)

A follow-up visit 2-4 weeks after project completion to tweak systems and answer questions. 

 

Rush Service: $150

For staging plans delivered within 24 hours instead of the standard 48 hours.

9. Minimum Session Length

Most organizing and decluttering sessions have a minimum of 2-3 hours per appointment. In my experience, shorter sessions often do not produce optimal results. Specific minimums are indicated in each package description.

10. Multi-Room Discounts

Planning to organize or design multiple rooms? Contact me for package pricing. Most clients save $200-500 when booking 4+ rooms, plus receive priority scheduling and a complimentary 30-day follow-up visit.

11. QTBIPOC & Low-Income Sliding Scale

I offer sliding scale pricing for QTBIPOC (Queer, Trans, Black, Indigenous, and People of Color) and low-income clients, depending on project scope and my current availability. Please mention this during your free phone consultation and we'll discuss options.

12. Confidentiality & Privacy

​I take your privacy seriously. All client information and details about your home are kept strictly confidential. I adhere to professional organizing industry standards of confidentiality, honesty, and integrity.

13. Right to Refuse Service

I reserve the right to withdraw from a project at any time if there are unsafe working conditions, if payment terms are not honored, or if the scope of work becomes significantly different from what was originally agreed upon.
 
I request that firearms and weapons be removed and secured from work areas before sessions begin.
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I specialize in general organizing, decluttering, and space design for typical homes. I am not certified to work with severe hoarding situations, which require specialized training and support. If your situation involves significant hoarding challenges, I'm happy to refer you to certified hoarding specialists who have the expertise to help. There's no shame in needing specialized support - I just want to make sure you get the right help for your specific needs.

14. Changes to Pricing & Policies

​My rates and policies are subject to change. Any changes will be communicated in advance and will not affect services already booked and confirmed.

15. Questions?

If you have any questions about payment terms, cancellation policies, or anything else, please don't hesitate to ask during your free 15-minute consultation or at any time before booking services.
 
I'm here to make the process as clear and straightforward as possible!

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